SUPPORT@STUDYGEAR.STORE

Order Lookup

Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email
I forgot my order number

If you just received a shipment notification, please allow 1 to 2 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

We process and ship orders quickly to make sure you receive your study essentials on time.

  • Order Processing: 1–2 business days (excluding weekends and holidays).

  • Standard Shipping: 5–7 business days after your order is shipped.

  • Expedited Shipping: 3–5 business days (available at checkout for $9.99).

Once your package is on the way, you’ll receive a confirmation email with tracking information so you can follow your order in real time.

During peak seasons (such as back-to-school or holidays), there may be slight delays, but we’ll keep you updated every step of the way.

Can I add or remove products from my order?

Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

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CUSTOMER SUPPORT

STUDY GEAR POLICIES

EMAIL: support@studygear.store

ADDRESS: 2849 Bartlett Blvd, Memphis, TN 38134, United States

CUSTOMER SERVICES: Mon-Sat: 9:00 am– 6:00 pm (CST)
All hours are listed in Central Standard Time (CST). Please adjust for your local time zone.

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