Efficient Document Organization: The Letter Graphic Random Expanding File Multi-Layer Accordion Folders provides multiple layers to organize papers, while the Grid Material Organ Bag with large capacity helps keep your documents tidy, offering space for all your important papers.

Convenient and Portable Storage: For on-the-go needs, the Multifunctional Horizontal Clipboard Clip Folders allows you to keep documents in place while offering portability. The Multi-Functional Holder Sturdy Metal Clamp Desk Storage Clipboard Folders offers robust storage, making it perfect for those who need to keep their papers secure while on the move or at the desk.

Durable and Professional Design: Our Thick Litchi Pattern Leather Briefcase File Storage Folders offers a professional and sleek look with durable material, ideal for formal settings. It combines luxury with practicality, ensuring that your documents are not only well-organized but also protected.

Versatile and Multi-Use: Whether you're storing notes, projects, or presentations, these Learning Tools cater to different needs, from everyday use to more formal document management. They provide versatility for various storage needs, making them a must-have for any workspace.

At Study Gear, we prioritize a seamless and efficient shipping process to ensure that essentials arrive promptly and in pristine condition. Here’s what you need to know about our Shipping Policy:

Order Processing Time

• Processing Time: We aim to prepare and dispatch your order within 1-2 business days (excluding weekends and holidays) from the time of purchase.
• Handling: Our dedicated fulfillment team meticulously handles each item to ensure safe packaging and speedy shipping.

Shipping Options

• Standard Shipping: Typically delivers orders within 5-7 business days at no additional charge to the customer.
• Expedited Shipping: For faster delivery, we offer expedited shipping options with delivery times of 3-5 business days for $9.99.

Order Tracking

• Tracking Information: After your order is processed and shipped, you will receive a confirmation email containing tracking information. This allows you to track the status of your shipment and estimate the arrival time accurately.

Tax Policy:

In the USA, each state has different tax rates. The price you see at checkout is the final price of the product. This includes taxes and shipping.

Things to Consider During Peak Season

• Delays: During peak seasons or high-demand periods such as holidays, there may be slight delays in shipping times. We appreciate your patience and rest assured we are working hard to ensure timely delivery.

Shipping Restrictions

• Location Restrictions: We are unable to deliver to certain locations, including US military bases.
• Multiple Addresses: Shipping to multiple addresses in a single order is currently not supported.

Shipping Delays and Missing Items

Procedure for Missing Items

1. Notice:
   • Contact our customer service at support@gladsome.store to report any missing items.
   • Include your order number and specify the missing items.
2. Verification:
   • Our customer service team will promptly investigate and verify reported missing items.
   • Please provide all relevant information to assist in the verification process.
3. Resolution Options:
   • If missing items are confirmed, we will offer one of the following options:
     • Reshipment: We will ship the missing items to the address you provide.
     • Refund: Refunds for the value of missing items will be processed through your original payment method.
4. Confirmation:
   • You will receive an email confirming the solution and option you selected within 72 hours of reporting missing items.
5. Tracking:
   • For reshipments, a new tracking number will be provided once the items are shipped.
   • For refunds, please allow 5-7 business days for the refund process to complete.

Customer Support

• Assistance: Your satisfaction is of the utmost importance to us. If you experience any problems or delays with your shipment, our friendly and knowledgeable customer support team is available to assist you promptly.
• Contact: Just contact us via email at support@gladsome.store, and we will address any concerns or questions you may have.

Address: 2849 Bartlett Blvd, Memphis, TN 38134, United States
Thank you for choosing Study Gear!

At Study Gear, we strive for your complete satisfaction with every purchase and stand by the quality of our products. If you’re not entirely satisfied with your order, we offer a hassle-free return and refund policy to meet your needs.

• Initiating a Return

  • Eligibility: To start a return, ensure the item is unused, in its original condition, and with all tags attached. Returns are accepted within 30 days from the purchase date.
  • Contact: Email our customer service at support@studygear.store with your order number and reason for the return.
  • Instructions: Follow the instructions provided on where to send the item.

• Refund Process

  • Inspection: Once we receive and inspect the returned item, refunds will be issued to the original payment method.
  • Timeline: Please allow 5-7 business days for the refund to be processed. Additional processing time (typically 3-5 business days) may be required by your bank or credit card company.
  • Proof: To expedite the process, providing a video or photo of any defect or damage as proof for a refund or replacement is recommended.

• Steps to Initiate a Return

  1. Contact Us: Email support@studygear.store with your order number and reason for return.
  2. Receive Instructions: Await instructions on where to send the item.
  3. Return Confirmation: Once we receive and confirm your return (typically within 72 hours), you will receive an email confirming completion of the process.
  4. Refund Processing: If applicable, refunds will be processed within 7 days.

• Coverage Scenarios

  • Customer Remorse
    • Responsibility: The customer is responsible for return shipping costs.
    • Refund: A refund will be issued for the cost of the item minus the original shipping fee.
  • Faulty Product
    • Evidence: Provide clear images of the defect to support@studygear.store.
    • Process: We will arrange a return label and, upon inspection, issue a full refund.
  • Package Damaged
    • Documentation: Document the damage with photos and contact us immediately.
    • Resolution: We will work with the shipping carrier to resolve the issue and either send a replacement or issue a refund.
  • Wrong Size
    • Contact: Email support@studygear.store for further instructions.
    • Resolution: We will provide a return label and, upon receiving the item, send the correct size or issue a refund.

For any questions or concerns related to returns and refunds, our customer service team is available at support@studygear.store.

Thank you for choosing Study Gear. We value your trust and look forward to providing you with exceptional service!